Privacy Policy

Last updated: January 2025

1. Introduction

EL7A2 ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

• Name and contact information (email, phone number)
• Location data when you use our services
• Payment information for transactions
• Profile information and preferences

Automatically Collected Information

• Device information and identifiers
• Usage data and app interactions
• Location data (with your permission)
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you, and ensure platform safety.

Specific Uses Include

• Creating and managing your account
• Processing bag purchases and vendor payments
• Providing location-based services
• Sending notifications about your orders
• Improving our services and user experience
• Preventing fraud and ensuring security

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We May Share Information With

• Vendors when you purchase their bags
• Payment processors for transaction processing
• Service providers who assist our operations
• Law enforcement when required by law
• Business partners with your explicit consent

5. Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information
• Secure payment processing

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data.

Your Rights Include

• Access to your personal information
• Correction of inaccurate data
• Deletion of your account and data
• Data portability
• Opting out of marketing communications
• Withdrawing consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Types of Cookies We Use

• Essential cookies for basic functionality
• Analytics cookies to understand usage
• Preference cookies to remember your settings
• Marketing cookies (with your consent)

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@el7a2.com
Address: Cairo, Egypt
Phone: +20 XXX XXX XXXX